Questions we hear on every call.

Pricing depends on the volume of calls and the services you need — we cover all of that on a quick call. Every missed-call text-back install includes the workflow, A2P registration, SMS usage up to typical volume, and 30 days of live tuning. Book a quick call.

Pricing depends on which services you run, your call volume, and the complexity of the install. We have single-service Money Machines (Lane 1), bundled Growth Stacks (Lane 2), and fully custom builds (Lane 3) — each scoped individually. We walk through the right fit on a call. Every Lane 1 service carries the 90-day ROI guarantee.

Both. Every install has a one-time setup fee plus a monthly subscription — the amounts depend on what we build and your volume, so we scope them on a call. Setup covers build, integration, and 30 days of live tuning. Monthly covers hosting, AI usage, monitoring, and ongoing optimization.

No free trial, but Money Machine installs carry a 90-day ROI guarantee: the system pays for itself in net-new revenue or you get a full refund. You also get a free 12-minute walkthrough before you sign anything. Book the walkthrough.

Money Machine installs come with a 90-day ROI guarantee. If the system hasn't generated enough net-new revenue to cover its cost in the first 90 days, you get every dollar back. Growth Stacks let you exit at the 3-month checkpoint with no further fees if results aren't tracking.

Money Machines run on a 3-month initial term, then month-to-month with 30 days notice. Growth Stacks are a 6-month engagement with a 3-month exit checkpoint. Custom Builds are project-priced with clear milestones. No long-term lock-ins.

Typical SMS and voice usage is included in your monthly. If your volume jumps past the included tier (most clients never hit this), pass-through Twilio costs are billed at cost with no markup. You see the exact usage on every invoice.

When a caller hangs up before you answer, the system fires an automated SMS within 8–15 seconds: "Hey, this is [your business] — sorry we missed you. What can we help with?" The AI then holds a two-way text conversation, qualifies the lead, and books the appointment directly into your calendar.

An AI receptionist responds in under 2 seconds, handles unlimited concurrent calls, never takes a break, and books directly into your CRM. An answering service is humans on a queue, $1–$3 per call, with a delay and a handoff. AI scales without staffing and costs a fraction per lead.

No — it backs them up. Your receptionist still handles live calls during business hours. The AI catches the 30–40% of calls they miss (after-hours, lunch, on another line) and routes complex ones to a human callback. Most clients keep their receptionist and add 20–50 captured leads a month.

Money Machine installs typically deploy in 5–10 business days. Growth Stacks take 2–4 weeks. Custom Builds are scoped per project, usually 4–8 weeks. The biggest variable is A2P SMS registration (carrier-side, 3–7 days) and how fast you get us your existing call data.

We pull your service list, pricing, hours, common questions, and brand voice into a system prompt. Then we test against 50–100 simulated calls before going live, tuning until the AI hits 90%+ accuracy on your edge cases. You review and approve every response template before launch.

The AI escalates. It captures the lead's contact info and the unresolved question, then either schedules a human callback or pings your team via SMS or Slack for an immediate handoff. The lead never gets dropped — they get a clear "someone will call you within X minutes" confirmation.

Yes. The AI runs continuously — nights, weekends, holidays, storm surges. After-hours leads typically convert 30–50% better when responded to in under 2 minutes, which is why most service businesses see their fastest ROI on the 6pm–11pm window.

No. Voice agents use ElevenLabs-tier voices with natural pacing, filler words, and interruption handling. Text responses are tuned to your brand voice during setup. In live A/B tests, most callers can't tell they're talking to AI within the first 30 seconds.

If you get 50+ inbound calls or form submissions a month and lose more than 15% of them to slow response, no answer, or after-hours gaps — yes. AI lead intake pays for itself fastest in service businesses with $200+ average ticket and a sales cycle measured in days, not months.

Below ~30 inbound leads a month, the math usually gets thin. Solo operators with a high average ticket sometimes still benefit — one saved lead can pay for a year of service — but for true small shops we often recommend starting with a lighter missed-call-only setup. Talk through your numbers on a quick call and we'll be straight with you.

No, but it's the easiest path. GoHighLevel (GHL) is the CRM most SIS systems run on because it unifies SMS, voice, pipelines, and automation in one place. If you already have a CRM, we integrate or run a thin GHL layer alongside it for the intake workflow only.

Yes. SIS integrates with HubSpot, Salesforce, Pipedrive, Follow Up Boss, ServiceTitan, Jobber, Housecall Pro, Vagaro, Mindbody, Clio, and most other major CRMs via API or Zapier. We sync contacts, opportunities, and call data both directions.

Every system is custom-tuned to your business, but we start from battle-tested building blocks: missed-call text-back, AI chat, voice agent, review automation, booking flow. The blocks are proven; the configuration is yours. No off-the-shelf packages, no copy-paste setups.

For roofers, the AI captures the lead 24/7, asks the qualifying questions (storm damage, age of roof, insurance involvement), and books the estimate on your calendar. It handles storm-surge volume without overflow and routes urgent leak calls straight to a human. See the home-services build.

For home services (HVAC, plumbing, electrical, general), the AI captures the job type, urgency, address, and budget range, then books the estimate window directly into ServiceTitan, Jobber, or Housecall Pro. Emergency calls get routed live; standard quotes get queued. See the contractor build.

Native integrations: GoHighLevel, HubSpot, Salesforce, Pipedrive, Follow Up Boss, ServiceTitan, Jobber, Housecall Pro, Vagaro, Mindbody, Boulevard, Clio, MyCase. Anything with an API or webhook layer, we connect. For systems without APIs, we run a Zapier bridge.

Yes. The AI checks live calendar availability (Google, Outlook, ServiceTitan, Vagaro, etc.), offers 2–3 open slots, confirms the booking, and fires a confirmation SMS + email. The lead never sees a back-and-forth scheduling email chain.

Yes. The AI detects language on the first inbound message or call and switches to Spanish (or any of 20+ supported languages) for the rest of the conversation. Bilingual handling adds about 8–15% to total lead capture in markets with a Hispanic population over 20%.

The system runs spam detection on inbound numbers and filters known robocaller and competitor patterns. Suspected spam gets logged but not escalated. If a competitor poses as a lead, the AI captures the conversation transcript for your review — useful for pricing intelligence.

SIS is headquartered in Pensacola, Florida. We serve service businesses across the United States. Discovery calls and walkthroughs happen via Zoom; ongoing work is remote with on-call response during your business hours.

Drew Waltrip is the founder of Summit Intake Systems. He started SIS after watching service businesses pour money into ads only to lose the leads to slow response, voicemail, and broken intake. He builds every system hands-on with the client. Read Drew's full story.

SIS is discovery-call-first — no pitch decks, no off-the-shelf packages, no salespeople. Drew runs every walkthrough personally. Every install is built and tuned for that specific business. Money Machine tier carries a 90-day ROI guarantee. We only keep clients whose systems are paying for themselves.

SIS systems respond to inbound leads in under 15 seconds — SMS, chat, and voice. For our own sales inquiries, Drew personally answers walkthrough requests within 4 business hours. Book your 12-minute walkthrough.