The 8pm call that becomes
a paying member
inside the gym before 9pm.
A 24/7 voice receptionist that signs up the new member on the call, takes payment, fires the waiver, and texts the door code. All before they hang up. No staff, no front desk, no friction.
Owner-operator gyms with
100+ members and $150+/mo dues.
24/7 access gyms, powerlifting halls, specialty strength gyms, and small-group fitness shops. The kind of place where the owner still coaches and the phone rings at the worst possible times.
We integrate with Kisi, Brivo, OpenPath, and Mindbody Access. If your gym is on a closed proprietary access system, we'll either bundle the upgrade or refer you out. We don't fake-integrate.
Twelve deliverables.
One install.
Built once, runs forever. Tuned to your access system and signup flow inside the 90-day window.
Answers questions on hours, pricing, day passes, and tours so you stop being the front desk.
The agent texts a Stripe Checkout link mid-call and confirms payment via webhook before the caller hangs up.
Digital waiver, ID photo, emergency contact. All collected while the call is live.
The moment intake completes. This is the "8pm call, inside the gym tonight" flow that defines the pack.
Agent reads your calendar and books the walkthrough without you touching the phone.
Welcome SMS, app download prompt, first-workout nudge, and a check-in at day 7.
Flags members who aren't scanning the door or logging into the app before they cancel.
Texts and calls dead memberships with a clean win-back offer on a 30/60/90 cadence.
Once a member's been around a month, the system asks for a Google review while they still love the place.
If you run classes, the agent handles signups and the waitlist.
Fast, optimized for tour bookings and membership conversions. Built on the SIS builder.
Signups, tours, churn flags, reactivations, reviews. One screen.
8:14pm Thursday.
Phone rings.
This is the signup your front desk would have lost to Monday-morning voicemail.
Flat install. Flat monthly.
No surprise bills.
or your monthly is refunded until you hit it.
Install is non-refundable.
Conditional: client provides access-system API credentials, answers escalation alerts within 4 business hours, and does not pause the agent during the guarantee window.
Who it's not for.
This isn't the right fit if you are:
Planet Fitness, Anytime Fitness corporate, or any big-box chain. Boutique studios with sub-$100 memberships — the math doesn't work. Brand-new gyms with no existing member base — the reactivation flow needs fuel.
Stop wearing the
front-desk hat by accident.
Most owner-operators wear the front-desk hat by accident. The phone starts ringing at 9pm and 6am and Sunday morning. You answer it because the cost of missing a signup feels bad, until you burn out and start letting it go to voicemail.
The voice agent runs the front desk on the calls you don't want, signs up the people who want to start tonight, and reactivates the members who left six months ago. You go back to coaching.
Common questions from gym owners
We integrate natively with Kisi, Brivo, OpenPath, and Mindbody Access. If your gym is on a closed proprietary access system, we'll quote either a bundled upgrade as part of the install or refer you to someone who specializes in your setup. We don't fake-integrate.
Mid-call, the voice agent texts a Stripe Checkout link to the caller. Stripe confirms payment via webhook. The waiver link fires next; the caller signs it on their phone. Once the waiver returns signed, an API call to your access system provisions the door code and the agent texts it to the new member. End-to-end, the flow takes 4–8 minutes from first ring to door code delivered.
Stripe handles all card data — the call never touches a card number. Waivers are e-signed via a SOC-2 provider and stored against the member record in your CRM. We don't store, transmit, or have access to card numbers at any point.
The agent offers a tour booking as the first option for callers who want to see the place before joining. The tour-booking flow reads your real calendar and books a 20-minute walkthrough. Roughly 35–50% of cold callers want the tour first; the rest want to sign up tonight. The agent handles both.
It flags members who haven't scanned the door or logged into your app in 14 days, then again at 21 and 28 days. The flagged list lands in your dashboard with a suggested re-engagement message you can fire as-is or edit. Most owner-operators recover 20–40% of flagged members with a single check-in text.
Install runs 14 days. Day 1–3: kickoff, access-system API credentials, Stripe account wiring. Day 4–10: voice agent build, waiver flow, churn detection, reactivation sequences. Day 11–14: dry-run testing against a fake signup, live tuning, and cutover. First real signup typically lands in week three.
Book a 20-minute call.
Tell us about your gym, your access system, and your current member base. We'll show you exactly what the install looks like.