Terms of Service

1. Acceptance of Terms

By accessing summit-intake.com or engaging Summit Intake Systems LLC ("Company," "we," "us") for services, you ("Client," "you") agree to be bound by these Terms of Service. These terms constitute a legally binding agreement.

2. Services Description

Summit Intake Systems provides Automated intake, growth systems, and custom builds for service businesses, organized into three lanes:

• Lane 1 — Money Machines: Standalone automation tools designed for fast deployment and immediate ROI.
• Lane 2 — Growth Stacks: Integrated systems for businesses ready to scale.
• Lane 3 — Custom Builds: Bespoke automation systems built to your specifications.

Specific deliverables, timelines, and scope for each engagement will be detailed in a separate Service Agreement or Statement of Work ("SOW").

3. Payment Terms

Setup fees: A 30% deposit is required to begin work on any project. The remaining balance is due upon delivery and client approval.

Recurring fees: Monthly service fees are billed on the 1st of each month and are due within 5 business days. Late payments may incur a fee of 1.5% per month.

Annual prepay: Clients who prepay 12 months upfront receive a 15% discount and lock the rate for the full year.

Payment methods: Credit card, ACH transfer, and wire transfer processed through Stripe.

Refunds: Setup deposits are non-refundable once work has commenced, except as provided under our guarantee terms (Section 4).

4. Guarantees

Lane 1 — 90-Day ROI Guarantee: If any Lane 1 service does not generate a measurable return on your investment within 90 days of going live, you may cancel that service and owe nothing further. ROI is measured by comparing the monthly service cost against attributable revenue recovered or generated, tracked through our reporting dashboard.

Lane 2 — Performance Benchmarks: Lane 2 engagements include performance benchmarks defined in your SOW. If benchmarks are not met within the agreed timeframe, we will continue optimization at no additional cost or you may elect to cancel.

Lane 3 — Delivery Guarantee: Custom builds include a specification-based delivery guarantee. If the delivered system does not meet the approved specifications, we will revise it at no additional cost.

Guarantees require that the Client maintains active ad spend or lead sources, provides reasonable access to business systems, and does not materially alter the agreed-upon intake workflow without notice.

5. Intellectual Property

Client ownership: You retain full ownership of your business data, brand assets, customer lists, and any content you provide.

Company ownership: We retain ownership of our proprietary frameworks, automation templates, AI models, code libraries, and methodologies, licensed to you for the duration of your active service subscription.

Deliverables: Custom configurations and integrations built specifically for your business are owned by you upon full payment. Underlying platform licenses (e.g., GoHighLevel) remain subject to their respective terms.

6. Limitation of Liability

To the maximum extent permitted by law, Summit Intake Systems LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our services.

Our total aggregate liability for any claims arising under these terms shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.

We do not guarantee specific revenue outcomes. Performance metrics shared in marketing materials are based on historical client data and are not promises of future results.

7. Termination

By Client: You may terminate monthly services at any time with 30 days' written notice. No cancellation fees apply after the initial 90-day period.

By Company: We may terminate services with 30 days' notice if payment is more than 15 days overdue, or immediately if the Client violates these terms.

Effect of termination: Upon termination, we will export your data in a standard format within 14 business days. Access to our proprietary systems and automations will be deactivated at the end of the billing period.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives termination of the agreement.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the state or federal courts located in Escambia County, Florida.

10. Modifications

We reserve the right to modify these terms at any time. Material changes will be communicated via email or posted on our website at least 30 days before taking effect.

11. Contact

For questions about these Terms of Service, contact us at:

Summit Intake Systems LLC
Pensacola, FL
[email protected]
(850) 977-5843